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  • How do I back up files on my Mac? Use Apple Time Machine from your Apple menu in System Settings. It is a built-in backup service on your Mac and automatically backs up your files. In case of a total computer crash, it is highly......

  • How do I back up files using Windows?   Use Windows Backup from your PC Start menu. It is a built-in backup service on your PC using One Drive and automatically backs up your files. In case of a total computer crash, it is highly......

  • How do I change or update my Apple account password? Update your account password using your Apple device (recommended): Access your settings via a gray cog icon (on iPhone homescreen). Access settings via the Apple Menu, then select ‘System Settings’ (on Mac). Select your name.......

  • How do I change my Google account password? Sign in to your Google account: myaccount.google.com Select ‘Security’ at the top left. Scroll to ‘How you sign in to Google’ and select ‘Password’. (please sign in again if prompted) Type in your new password, then repeat.......

  • What should I do when my computer stalls or screen freezes? Please patiently try the following steps to return your computer or screen to a normal state. Simply wait 10 seconds (or longer) – your screen/computer may return to normal automatically. Close the apps that......

  • How do I create a complex website with high customization? Customizable websites can be built within several weeks, depending on your skill level, amount of content, or support, with much detail and a do-it-yourself type of creation. You will find many options such as WordPress,......

  • How do I create a simple website with low customization? Many ‘builder’ websites can be built fairly easily, with much automation and a ‘hand-held’ type of creation. You will find many options such as Wix, Canva or Squarespace. Important: technical issues within website-building can be......

  • How do I back up files on my computer? In case of a total computer crash, it is highly recommended to do your own regular back ups. Use a small USB drive or larger drive for massive file backups. Massive files include videos, images, multimedia,......

  • How can I get my internet working? The internet may stop working due to a number of reasons. Some of the most common internet challenges: Provider issues Online issues Hardware issues Provider Issues Quite commonly, your internet connection will be disabled by your provider for......

  • What is the best way to protect my computer? It’s important to keep your computer, files and information safe. Please use these simple, yet powerful ways to protect your computer every few months or at least once per year: Back up all your critical files......